Tehachapi's text app reaches 1,000 users
City of Tehachapi
October 1, 2022
On Sept. 26 the 1,000th Tehachapi resident opted into the free non-emergent text messaging platform to communicate with the City of Tehachapi. Eighteen months ago on April 8, 2021, the City of Tehachapi added a text communication platform for residents to reach us via text message. Text My Gov was added for non-emergent text communication notifications for citizens to notify the City of Tehachapi departments of various issues, concerns or receive information via text message.
“We wanted to be able to offer additional communication tools for the community to interact with us at the city, surveys have shown that one-third of the population in the United States prefers text messages as a way to communicate,” said Key Budge Community Engagement Manager. “Adding Text My Gov just felt like a good fit for our community, we’ve added a podcast, we create short messaging videos and are constantly looking at how we can get information to the community in as many ways as possible,” Budge said.
Text My Gov allows the public to send text messages directly to Tehachapi City Hall. Utilizing keywords that will trigger a response to answer the question or concern. For example, if you would like to report a pothole, text the word pothole and you will receive a text message with the reporting form to our request tracker system so the pothole can be reported and then routed to the proper department for repair. Additional keywords are added as the community requests or enters a word that is not recognized. We look at those logs and add new keywords and link them to the proper answers the community is looking for.
To opt into the free text messaging service text Hi to (661) 441-3844 and you will be entered into our new text system. Text Tehachapi to 91896 and you will receive non-emergent community notifications for events (Mountain Festival, 4th of July, Farmers Market, Blood Drives) and other similar activities in the City of Tehachapi.